Last Updated: December 2024
BooknTaste is committed to protecting the privacy and security of its users’ personal data. This Privacy Policy explains how we collect, use, manage, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and applicable laws.
1. What Data We Collect
When registering, browsing, or using BooknTaste, we may collect the following data:
- Personal Information: Name, surname, email address, phone number.
- Booking Details: Food preferences, selected restaurants, booking date, and time.
- Payment Information: We do not collect credit card details; payments are processed through secure third-party providers (e.g., Stripe, PayPal).
- Technical Data: IP address, device type, operating system, cookies.
2. How We Use Your Data
We use your data to:
- Process your bookings and payments.
- Provide personalized meal and restaurant recommendations.
- Communicate with you for confirmations, updates, or cancellations of bookings.
- Improve the user experience and functionality of the platform.
- Comply with legal obligations or requests from public authorities.
3. Who Has Access to Your Data
Your data is accessible only:
- By authorized BooknTaste employees.
- By partner restaurants, limited to information relevant to your booking.
- By third-party service providers (e.g., payment processors), in strict compliance with this Privacy Policy.
We do not sell, rent, or share your data for advertising purposes.
4. Cookies and Tracking
We use cookies and similar technologies to:
- Enhance your experience on the platform.
- Analyze traffic and user behavior.
You can manage cookie preferences through your browser settings.
5. How Long We Retain Your Data
- Account Details: Retained as long as your account is active.
- Booking Details: Retained for 3 years after your last booking for legal and tax purposes.
- Technical Data: Retained for 12 months unless further processing is required for security or compliance.
6. Your Rights
Under GDPR, you have the following rights:
- Access: Request a copy of your personal data.
- Correction: Correct inaccurate or incomplete data.
- Deletion: Request the deletion of your data.
- Restriction: Restrict the processing of your data.
- Portability: Receive your data in a structured, readable format.
- Objection: Object to the use of your data for specific purposes.
To exercise your rights, contact us at support@bookntaste.com.
7. How We Protect Your Data
We implement modern security protocols (e.g., SSL) to protect data during transmission.
- Access to personal data is restricted to authorized personnel.
- Regular security audits are conducted to safeguard against data breaches.
8. Data Transfers Outside the EU
If we need to transfer data outside the European Union, we ensure strong protection measures are applied in accordance with the law.
9. Updates to This Privacy Policy
BooknTaste reserves the right to modify this Privacy Policy. Any changes will be announced on the platform. We recommend regularly reviewing this Privacy Policy for updates.
10. Contact Us
For questions or concerns regarding data protection, contact us:
Email: privacy@bookntaste.com
Address: Heraklion, Crete, Greece
By registering and using our platform, you agree to this Privacy Policy.
